The counselling toolbox will contain:
- A 6-step counselling process
- A spider web tool
The 6-step counselling process starts with an introduction where the owner-manager and business intermediary establish a respectful and trustful relationship. At this stage, the intermediary will interview the owner-manager to explore the potential of the cooperation/counselling.
The next step will be to uncover the owner-manager’s visions for the company and identify the challenges faced by the company. Once the challenges have been identified, the intermediary and owner-manager will draw up a strategy and action plan for the company.
Lastly, the outcome of the strategy and action plan will be measured and evaluated using the decided methods and indicators.
The spider web tool will be integrated into the identification of challenges. The tool will be used to identify and graduate the 8 most significant challenges faced by the owner-manager.
Both tools will be supported by instruction guidelines on how to use them.